Privacy Policy
Last updated: January 2025
The short version: We collect minimal data, we don't sell your information, and we use trusted third parties (Gumroad) to handle payments securely.
1. Who We Are
NineToAI ("we," "our," or "us") operates the website ninetoai.com and sells digital products through the Gumroad platform. This privacy policy explains how we collect, use, and protect your information.
2. Information We Collect
We collect information in the following ways:
Information you provide directly:
- Email address (when you make a purchase or contact us)
- Name (if provided during purchase)
- Any information you include in emails to us
Information collected automatically:
- Basic analytics data (pages visited, time on site)
- Device and browser information
- IP address
Payment information:
All payment processing is handled by Gumroad. We do not store credit card numbers, bank account details, or other payment information on our servers. Please refer to Gumroad's Privacy Policy for information about how they handle payment data.
3. How We Use Your Information
We use your information to:
- Deliver products you've purchased
- Send product updates (for products that include updates)
- Respond to your questions or support requests
- Improve our products and website
- Comply with legal obligations
4. Email Communications
If you purchase a product, you may receive:
- Order confirmation and download links
- Product updates (if included with your purchase)
- Occasional announcements about new products (you can unsubscribe anytime)
We do not send spam. Every marketing email includes an unsubscribe link.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information with:
- Gumroad: Our payment processor, who handles transactions and product delivery
- Analytics providers: To understand website usage (data is aggregated and anonymized)
- Legal requirements: If required by law or to protect our rights
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We use HTTPS encryption on our website and rely on Gumroad's secure infrastructure for payment processing.
7. Your Rights
You have the right to:
- Access: Request a copy of the data we have about you
- Correction: Request we correct inaccurate information
- Deletion: Request we delete your information (subject to legal requirements)
- Unsubscribe: Opt out of marketing emails at any time
To exercise these rights, email us at hello@ninetoai.com.
8. Cookies
Our website may use cookies for:
- Essential website functionality
- Analytics (understanding how visitors use our site)
- Remembering your preferences
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any site you visit.
10. Children's Privacy
Our products are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.
11. International Users
If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from your country.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: hello@ninetoai.com